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Puls overview
Puls meets the evolving needs of modern homeowners by offering a hybrid home-warranty and on-demand service platform. The company enables same or next-day service through its predictive matching technology, quickly connecting homeowners with a nationwide network of thoroughly vetted technicians.
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Puls meets the evolving needs of modern homeowners by offering a hybrid home-warranty and on-demand service platform. Th ...Read more
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Unprofessional and Unsettling Service
The technician was rude and condescending, making me feel uncomfortable when he started discussing his personal life. As a single woman living alone, my home is supposed to be a safe space, and he made it feel anything but that. His behavior was unprofessional and unsettling. When I called to file a complaint, I received no assistance and was told they would not refund my money, which I found completely unreasonable. I was also told that your customer service team needed to speak with the technician and would get back to me. Instead, I received an offer for a $35 credit, which felt insulting, especially since I will never use your services again. Itโs useless to me. The only way to make this right is by refunding my money. I shouldnโt have to pay for someone to enter my home and make me feel uncomfortable, then treat my brother-in-law poorly. DO NOT use Pulsโthey are unprofessional and unhelpful.