zChocolat

zChocolat

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0 Reviews 3 Complaints

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User submitted media

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    • April 19, 2025
    • by Sunil Jaini
    • Complaint

    Be cautious if you're thinking of shipping anything from ZChocolat to India. I paid $50 for a box of chocolates, but after paying duties and additional fees, the total cost ended up being $120. The issue is that the company didnโ€™t provide clear information about the extra charges Iโ€™d be facing. Instead, they included a vague disclaimer, probably knowing it would be expensive. Had I known about these additional costs upfront, I never would have gone through with it. I really canโ€™t believe that a company that advertises shipping to India isnโ€™t aware that customers end up paying more in shipping and duties than the chocolates themselves are worth. If youโ€™re sending to India, I strongly recommend thinking twice. A $50 box can end up costing $120 just to get into the country, and the company shouldโ€™ve been more transparent about this. Unfortunately, they had no incentive to be upfront, as I imagine few would order if they knew the full cost ahead of time.

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    • April 17, 2025
    • by Mariella Noriega
    • Complaint

    Not Worth the Price

    I just received the zchocolate I ordered as a gift, and Iโ€™m honestly shocked at how small everything is. The box is smaller than my hand, and each chocolate is about half a bite. After paying for shipping and surcharges, it came to $80 for this tiny box. I got 30 chocolates as part of their holiday promotion, but even with that deal, it still doesnโ€™t feel worth the cost. Iโ€™ve bought chocolates from all over the world and have no problem paying more for high quality, but this is almost laughable. If you're expecting a normal-sized box of chocolates, as most would for this price, Iโ€™d recommend looking elsewhere. Definitely not worth the price, and honestly, Iโ€™m embarrassed to give this as a gift.

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    • March 25, 2025
    • by Hisham head
    • Complaint

    Unreliable Delivery for Special Occasions

    I ordered chocolate as a gift for a special occasion two weeks ago, and the package was supposed to be delivered three days ago. However, as of today, it still hasnโ€™t arrived, and my occasion is today, which is extremely embarrassing. It looks like it will take another two days to deliver! I would not rely on themโ€”they are not dependable for special occasions.

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