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0 Reviews 3 Complaints

  • 1 out of 5

User submitted media

    • January 6, 2024
    • by Kapten Marshal
    • Complaint

    Beware of the Scam at Mucksu

    While working, I when I saw an advertisement appear for a bargain Muck Boots. This pop-up led my attention to mucksu.com. Then, a couple of days later I decided to buy boots. I went straight to www.mucksu.com and purchased four pair of Muck Boots. I was emailed a tracking number, and then a couple of weeks later, I was sent a bracelet in place of the boots. I asked them about the bracelet, and they advised me that the order could have been accidentally switched with another purchase. When the time came I contacted back to the business and was told my order was not in stock and I had to select from a range of other products like facial masks as well as bracelets. I sent an email stating that wanted to return the product but was now seeking an exchange. I was informed I could get a refund of 32% after I had returned the bracelet. However, I'd need to pay for the shipping (the "company" is located in Hong Kong). It was obvious that I wouldn't pay for shipping... The transaction was handled by EPL*Fayerwar Company. The email address I was communicating with was [email protected]. This was a fraud.

    What desired outcome do you want from Mucksu?: 40
    • January 9, 2024
    • by Christine T.
    • Complaint

    Fake Website

    I bought some boots since they were inexpensive and was stated that if I order more than 70 dollars, it's free shipping. Then I discovered it was an untrue site. Therefore, I contacted my card to make a claim against the charges and then wrote to the website asking if I'd like to cancel my purchase. It was a good thing I discovered it couple of minutes after placing my order.

    What desired outcome do you want from Mucksu?: 75
    • January 11, 2024
    • by Joan
    • Complaint

    Online Shopping Scam

    I believed I were getting Muck boots at a bargain price, but got a couple of packs of masks for just $75.

    What desired outcome do you want from Mucksu?: 80

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